FAQ’s
Frequently Asked Questions
How can we help?
On Web Design Calculator page, select your project information from the dropdown menu. We make it simple, so no typing is required apart from your contact details. You will be able to see an estimated Total web development costs at the end.
Fill in your contact details and Submit the project. We will reply to your email from there onwards.
We offered both solutions. The advantages of working with premade templates are a WYSIWYG (What You See Is What You Get) website and quick delivery time.
While customized websites are more costly and need more time to complete. Factoring the Man-hours, Complexity, and Creativity to custom build the website.
We are experts in Hybrid design, using Themes to customize for our clients. The result is Amazing! Shorter completion time and better design quality.
Usually, it takes 3-4 weeks to complete a hybrid website and more than 4 weeks for a customized website.
We provide hosting solutions and services. Your website will be hosted at our top selected hosting providers, which are highly rated and the best provider in the industry. Currently, we are using a Cloud Hosting service.
Definitely! We are not going to hand over an incomplete project. Your website will be able to view on multiple browsers such as Chrome, Microsoft Edge, Firefox, Safari, Brave, and more.
For us, browser compatibility is a MUST!
Yes. Your website will be Mobile-friendly. Not just mobile, it will be compatible across all devices ie. Desktops, Laptops, Notepads, and Mobiles.
Yes. It’s our job to ensure your website will be able to rank on Google search. Your pages will be optimized for SEO purposes. But we have different SEO packages for advanced optimization.
Yes. The service is available on our Web Design Calculator page. We provide 2 revisions for the logo design services.
Already have a logo? Great, we will include your logo on your website for free. Just send to us your logo design file. Any of the formats will do ie. PNG, JPEG, PSD, or AI.
Websites that wish to add Shop Page need extra work. The cost is subject to how much work is done and the complexity of the design.
There are 2 options here:
a) Your current website convert to eCommerce capability – Depending on the current platform your site is using. We convert WordPress websites only.
b) Design a new eCommerce website
You can get the estimated cost at the Web Design Calculator page for both options.
Your eCommerce development costs do not include Payment Gateway fees. However, you are allowed to choose any payment solution provider (example: iPay88, MOLPay, eGHL) you preferred.
We will do the setup, configuration, and testing to ensure it works flawlessly before going live.
Apart from website development, we include Hosting, SEO(minor), Site backup, Site Optimization, and Backend Training to all our clients. It’s all included in the package.
Check out our Other services at the Web Design Calculator page for more services available.
Or, kindly contact us for services that are not listed should you wish us to provide.
The Client, of cause. Domain name and Hosting are included in the plan. However, we would recommend registering it under your personal name or business.
Because it would be convenient if you wish to switch companies, change account ownership or switch web agencies.
Web design pricing is project basis. Design cost is usually determined by Type of website, Number of pages, Design quality(UI/UX), Logo quality, Type of platform(WordPress, Drupal), Complexity of work, Man-hours, Hosting, and more.
Use our Web Calculator to get your estimated web development costs.
Yes. Our services are Worldwide. International clients are most Welcome.
We only work with the best platform in the market. We choose the platform not only for its functions and scalability, but it also has to be easily learned and user-friendly too.
It’s simple enough for you to add pages, post new products, and make small changes, like edit descriptions, copy or image updates.
Yes. We will schedule 2 hours website backend training class for your staff and a Q & A session during the training. There are no limits for attendees.
Yes. As long we have not started working on the website.
We provide 60 Days after-sales support. We will back up the database and files once we completed the project. We strongly recommend to our clients to back up the database and keep a copy too, in case anything happens.
Website maintenance is required for most of the sites, to prevent hacking, website breaks (example: images not displaying correctly), or other issues. Important that the website version and plugins need to be updated periodically.
It’s advisable to appoint someone to maintain the site by your employee(s) or an agency. Either monthly or when any major updates occur.